Facebook has made an update to its share functionality which means metadata (headline, description and image) can no longer be manually updated. This change is a great thing for Connect clients because it enables a richer sharing experience through the inclusion of a caption and hashtag. Here’s how the old and new experiences compare:

The old experience: You could customize the title, description and image

The new experience with no customization: A summary of your destination URL will be displayed

The new experience with customization: A summary of your destination URL will be displayed as well as a hashtag and caption detailing the service experience

We will automatically copy your current title over to become your new caption, but if you want to add a hashtag, simply head over to Settings > Marketing.

Please note: If you are using a Facebook URL, then the option for the quote is unavailable.