Customer Data Storage and Retention
All data is stored within Amazon Web Services - primarily in the US-East region.
Upon termination of the Connect service by a Client Organization, the data accumulated will be dealt with as follows:
Upon client’s request, all data will be removed that is not needed for contractual or legal reasons.
In any case, within 7 days, customer name and email will be removed from the database and referenced solely via a system-generated anonymous identifier
Within 30 days, email send logs referencing successful customer email deliveries will be purged
Within 90 days, email send logs of any unsuccessful customer email deliveries will be purged