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Customer Feedback & The Stream
Learn about the Stream, your real-time feedback dashboard
9 articles
Localization
How do we calculate First Contact Resolution (FCR)?
Spam Checkers Feedback Filter
Feedback Streams for Agents and Managers
Net Promoter Score (NPS) calculation
Survey Responses on the Stream
Desktop Notifications: Never Miss Important Feedback Again
Track Negative Feedback with Email Alerts
Removing Feedback From The Stream